Authenticity Guarantee
At 11 Perfumes, authenticity is at the heart of everything we do. We are committed to offering genuine and original fragrances. Every product is carefully inspected before being offered for sale to help ensure quality and authenticity.
100% Original Products
Every perfume available on our website is offered as a genuine retail product. We are committed to offering only genuine products, and any product that does not meet our quality and authenticity standards is not offered for sale.
How We Verify Authenticity
Every fragrance offered by 11 Perfumes is sourced through reputable UAE and international fragrance suppliers and undergoes a verification process before being made available for sale.
Our verification process includes:
- Inspection of original retail packaging
- Verification of batch information (where available)
- Quality inspection before dispatch
- Factory-sealed packaging verification
Products are supplied in their original retail packaging. We do not alter or modify manufacturer packaging before delivery unless required for inspection or applicable legal requirements.
Quality Assurance
Before dispatch, orders undergo a final quality inspection to help ensure customers receive products in excellent condition.
VAT Invoice with Every Order
Every eligible purchase from 11 Perfumes includes a UAE VAT invoice issued by 11 Perfumes LLC.
Authenticity Commitment
If a customer has concerns regarding the authenticity of a product purchased from us, our customer support team will investigate the matter. Any confirmed issue will be resolved in accordance with our Returns & Refund Policy and applicable consumer rights.
Independent Retailer
11 Perfumes LLC is an independent retailer. Product names, logos, and trademarks belong to their respective owners and are used solely to identify genuine products offered for sale. No affiliation or endorsement by the respective trademark owners is implied.
Customer Confidence
We understand that purchasing fragrances online requires trust. Our goal is to provide a secure, transparent, and reliable shopping experience backed by responsive customer support and clear business information.
Contact Information
Registered Address: 19 Souk Deira Street, Al Buteen, Al Sabkha, Dubai, United Arab Emirates
Call / WhatsApp: +971 55 558 7342
Email: order@11perfumes.ae
Customer Support Hours: Monday–Sunday, 8:00 AM–10:00 PM (GST / UAE Time)
Thank you for choosing 11 Perfumes. We value your trust and remain committed to providing genuine fragrances, professional service, and a secure shopping experience.